ServiceM8 Certified Partner

ServiceM8 setup and training for your business

Get your team working in ServiceM8 sooner. We set it up to suit how your business runs, bring across your existing information and train your team, so you're up and running without the guesswork.

The free trial button uses our ServiceM8 partner referral link.

A smiling tradesman in a bucket hat and orange hi-vis shirt chatting with a colleague outside a suburban home
About ServiceM8

What is ServiceM8?

ServiceM8 is job management software for trades and service businesses, made by ServiceM8 Pty Ltd. It runs your jobs from first enquiry to paid invoice, with your office and field staff working from the same information.

Win more work

Reply to enquiries quickly, send professional quotes and book jobs in, with customers kept up to date along the way.

Complete more work

Schedule and dispatch jobs, and give field staff the job details, forms and history they need on their phone or tablet.

Get paid faster

Invoice straight from the job when it's done. ServiceM8 connects with Xero, so invoices and payments don't have to be entered twice.

Learn more about ServiceM8 at servicem8.com (opens in a new tab)

ServiceM8 in action

See how it works

ServiceM8 staff schedule on a desktop monitor, with jobs laid out across team members
See your whole team's schedule in one place.
ServiceM8 on a phone showing a job form being filled in, with a Complete button
Field staff fill in forms and checklists on site.
ServiceM8 job automations panel listing scheduled emails and SMS messages
Send job emails and SMS reminders automatically.

Product images: ServiceM8 15, supplied by ServiceM8.

ServiceM8 plans

Which ServiceM8 plan suits you?

ServiceM8 plans differ mainly by how many new jobs you can create each month. Here's how they compare.

Every plan includes scheduling, quoting and invoicing, job and client history, mobile access, card payments, online bookings, recurring jobs, reporting, booking confirmations and reminders, and accounting integration with Xero.

ServiceM8 plans compared. Prices as listed by ServiceM8, subject to change. See ServiceM8's pricing page (opens in a new tab)
Plan detail Free Starter Growing Premium Premium Plus
Price per month (AUD, inc. GST) $0 $29 $79 $149 $349
New jobs per month 30 50 150 500 1,500+ (extra jobs 20c each)
Users 1 Unlimited Unlimited Unlimited Unlimited
SMS included per month None included (10c per SMS) 100 (then 10c per SMS) 300 (then 10c per SMS) 1,000 (then 10c per SMS) 3,000 (then 10c per SMS)
Card payment fee 1.89% + 30c 1.69% + 30c 1.49% + 30c 1.39% + 30c 1.19% + 30c
ServiceM8 support Self-serve 24/7 email and chat 24/7 email and chat 24/7 email and chat 24/7 email and chat
Who it suits One person, up to 30 jobs a month (about 1 a working day) Any team size, up to 50 jobs a month (about 2 a working day) Any team size, up to 150 jobs a month (about 7 a working day) Any team size, up to 500 jobs a month (about 23 a working day) Any team size, 1,500 or more jobs a month (70 or more a working day)
Add-ons that matter
Supplier invoice import Not included Included Included Included Included
Progress invoicing Not included Included Included Included Included
API access and third-party add-ons Not included Included Included Included Included
Build your own electronic forms Not included Not included Included Included Included
Asset management Not included Not included Included Included Included
Proposals Not included Not included Included Included Included
ServiceM8 Inbox Not included Not included Included Included Included
Bundles Not included Not included Included Included Included
Job costing and profitability Not included Not included Not included Included Included
Markup billing Not included Not included Not included Included Included
Knowledge (videos and articles for staff) Not included Not included Not included Included Included
Location insights Not included Not included Not included Included Included
Branded SMS Not included Not included Not included Included Included

The free trial button uses our ServiceM8 partner referral link.

A concrete crew in hi-vis shirts and wide-brimmed hats levelling a fresh slab on a suburban building site

Your crew on the tools, your office on the same page. We set ServiceM8 up so everyone works from the same jobs.

How we help

Set up around the way you work

We take care of the setup and training, so ServiceM8 fits the way your business already runs.

  • Your ServiceM8 account set up with your staff, job categories, logo and business details
  • Quote, invoice, email and SMS templates that look and sound like your business
  • Your clients and materials brought across from spreadsheets, paper or other job software
  • Forms and checklists your field staff can complete on site
  • ServiceM8 and Xero connected, so invoices and payments aren't entered twice
  • Automations and add-ons switched on where they save your team time
  • Staff access set up so everyone sees what they need
An office manager writing in a planner at her desk beside a laptop

Setup and training options

Setup

Your account configured and ready to use, for teams happy to learn the rest as they go.

Setup and training

Setup plus hands-on training for field staff and the office team, so everyone's confident from day one.

Advanced setup

For bigger teams or more complex jobs: custom workflows, forms, automations, and training for managers and accounts staff.

Ongoing support

Help after you go live, when you add staff, change how you work or want to get more out of ServiceM8.

Every business is different, so we quote after a quick chat about what you need. Get a quote

How it's worked for others

MVP Property Services logo
Case study

MVP Property Services

MVP Property Services is a Queensland property maintenance business. Many of its clients are real estate agencies and property management teams. MVP had outgrown its previous field service CRM, and we moved it to ServiceM8 with a smooth changeover for staff and customers.

ServiceM8 now keeps property managers, tenants, office staff and field staff working from the same information, wherever they are. Since the move, MVP has increased productivity, reduced scheduling errors and eliminated “stuck” jobs.

Get started

How to get started

  1. Tell us about your business. Send us a message or call 1300 014 931.
  2. Get a clear quote for the setup and training you need, before any work starts.
  3. Start working in ServiceM8 with your account set up and your team trained.

Want to look around first? Start a free ServiceM8 trial and we can set up your account from there.

The free trial button uses our ServiceM8 partner referral link.

AI phone agents

Calls straight into your ServiceM8 inbox

Our AI phone agent answers your calls, takes down the job details and drops them straight into your ServiceM8 inbox, ready for your team to follow up.

More about AI phone agents
FAQ

Common questions

Do I need ServiceM8 already?

No. We can help you start a free trial and set it up for your business.

Can you take over an existing account?

Yes. We review your current setup, tidy it up and fill the gaps.

Can you help with Xero?

Yes. We connect ServiceM8 and Xero so the two work together.

Is LIBER8 part of ServiceM8?

No. LIBER8 Consulting is an independent ServiceM8 Certified Partner. Our setup, training and support services are provided by LIBER8 Consulting, not by ServiceM8.

LIBER8 Consulting is an independent ServiceM8 Certified Partner. The setup, training and support services on this page are provided by LIBER8 Consulting, not by ServiceM8 Pty Ltd. ServiceM8 product images are supplied by ServiceM8.